FAQ
Q. Where are you based?
A. We are currently based at 11 Landsdowne Ave Clyde North 3978
Q. Contact Info:
A. Email: Popstashz@gmail.com
Facebook: www.facebook.com/PopStashz
Instagram: www.instagram.com/popstash_au/
Q. I live/work near Clyde North, can I pick them up at your place?
A. Pick up is available between 5pm - 10pm Monday to Friday and 11am - 7pm Saturday and Sunday
Q. Are your Funko Pops genuine?
A. Yes, majority of them are from Ikon Collectibles and some are directly from US Funko Shop, we do purchase pops from other source as well (Hot Topic, Toy Tokyo etc) but always from reputable stores.
Q. Why are your prices lower than most other places?
A. Who doesn't like lower prices with better service? This is also why we bubble wrap every order and sent with double box when possible. There has been far too many times when we as collector received pops damaged due to improper packaging and we simply believe we can do a better job.
Q. I just received my order but the box is damaged, can I get a refund?
A. We can only refund if the order received was incorrect or if the pop itself is damaged, we understand most collectors(including ourselves) like to have pristine boxes and we do our best for all our customers but please understand that the Pops are intended to be enjoyed out of the box.
Q. I have more question and have messaged you but haven't heard back, where did you go?
A. Unfortunately, at this point we don't have someone in front of a computer working full time, we might be busy ordering new stocks, packing and shipping out orders, but we will get back to you as soon as we can.